Summary

XTB is the trademark of XTB Group. Its regulated entities include XTB S.A. in Poland and XTB Limited in the United Kingdom, and XTB Sucursal in Spain. The company started two years ago, in 2020. It has more than 10 branches spread across the world. It is regulated and authorised by the UK Financial Conduct Authority (FCA), Cyprus Securities and Exchange Commission (CySEC), and Financial Services Commission in Belize (FSC).

The broker has two account types, offered along with an Islamic account. A standard account provides all services to the clients with leverages up to 1:500. Islamic account is not available to European and UK clients. Residents from the UAE region can access the Islamic account. In addition, XTB also offers a Swap-Free account.

It has a proprietary trading platform, xStation 5, which can be accessed by most electronic devices, including desktops, laptops, mobile phones, and tablets. xStation 5 is easy to use and offers incredible instruments and trading tools. The trading instruments offered by the firm include forex, commodities, stocks, indices, and cryptocurrencies.

The deposit and withdrawal services are free. However, there is a commission and inactivity fee that clients have to pay. The customer service is available 24/5 to users. Furthermore, XTB offers video tutorials explaining to clients how to perform trades via its YouTube channel. The official site has webinars and articles to enhance the knowledge of the clients.

Regulations

Trading through a licensed brokerage firm ensures the platform’s reliability. The regulated international subsidiaries of XTB Group include

• XTB International Limited (XTB): It is authorised and regulated by the Financial Services Commission (FSC) in Belize. It is located at 35 Barrack Road, 3rd Floor, Belize City, Belize, Central America.

• Licence Number: 000302/316
• Registration Number: 153,939

• XTB S.A.: This entity is registered in Poland. XTB S.A. is authorised by Komisja Nadzoru Finansowego (KNF). It is located at Ulica Ogrodowa 58 Biurowiec A, VII piętro Warsaw, 00876 Poland.

• KRS Number: 00000217580
• REGON Number: 015803782

• XTB Limited (UK): It is a United Kingdom subsidiary. The Financial Conduct Authority authorises and regulates XTB Limited. The UK office is located at Level 9, One Canada Square, Canary Wharf, E14 5AA, London, United Kingdom.

• Licence Number: FRN 522157
• Registration Number: 07227848

• XTB Limited (CY): It is authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC). The office is located at Pikioni 10, Building: Highsight Rentals Ltd, 3075, Limassol, Cyprus.

• Licence Number: 169/12

• XTB Sucursal: This branch of XTB Group is based in Spain. The Comisión Nacional del Mercado de Valores (CNMV) authorises and regulates XTB Sucursal. It is located at Praça Duque de Saldanha nº1, floor 9, fraction B, 1050-094 Lisbon.

• Licence Number: 341
• Registration Number: 980436612

However, the branches of this broker are not limited to the ones discussed above.

Supported Countries

The broker offers support for several nations around the globe, including the United Kingdom and European nations. It also provides 20 additional languages, enabling trading for non-English speakers.

Available Assets

XTB provides 2,100+ CFD trading instruments. These assets cover a wide range of global markets, including Forex, Stocks, Commodities, Indices, Cryptocurrencies, and ETFs.

Cryptocurrencies

For cryptocurrency trading, there are 45+ CFD instruments and access to 9 individual coins on its trading platform. This firm offers all the major digital currencies including Bitcoin, Ethereum, Litecoin, Ripple, etc. Crypto trading is available 24/7.

Stocks

Stocks from Belgium, Czechia, Denmark, Finland, France, Germany, Switzerland, the United Kingdom, and more are offered on XTB. There are 1,800+ global stock CFDs. Clients can trade thousands of shares of long and short stock. Almost all popular stocks are available to traders for trading on the company’s trading platform, which includes AMZN.US, BARC.UK, BMW.DE, DBK.DE, Tesla, Alphabet, and others.

Commodities

The commodities available on the XTB platform include precious metals, oil, and agricultural products. Users can trade 25+ commodities CFDs, including Gold, Oil, silver, Platinum, cattle, sugar, wheat, natural gas, emis, and cotton.

Indices

For clients to trade, there are 35+ indexes available on this broker, and they include DE30, UK100, US500, and many more.

Forex

This firm offers 55+ currency pairs for trading. On this broker, forex trading is accessible around-the-clock. It offers a broad selection of forex pairs, including both major and minor currencies. The currency pairs include EUR/USD, EUR/GBP, EUR/JPY, AUD/USD, and numerous additional pairs.

ETFs

Clients utilise Exchange-Traded Funds (ETFs) to monitor the index and trade it on the XTB trading platform just like a real stock. There are 140+ ETF CFDs offered for trading, including SPDR S&P GBL DIV ARISTOCRATS UCITS ETF, ISHARE IBOXX $ HIGH YIELD COR, ISHARE MSCI NORTH AMERICA UCITS ETF, ISHARES CHINA LARGE-CAP and others.

Spreads

XTB has different spread rates on each instrument. However, the spreads of this company are not the same for every client, they differ based on the region clients have registered within.

Leverages

Same as the spread, the maximum leverage varies greatly depending on the region and organisation the client registered their account with. The leverage also varies according to the asset class. XTB offers clients in the UK and Europe maximum leverage up to 1:30 to trade forex, up to 1:20 to trade gold and major indices, up to 1:10 to trade other commodities and minor indices, up to 1:5 to trade stocks and ETFs. The broker does not offer crypto trading to its UK clients.

It also offers clients from other parts of the world a leverage up to 1:500 to trade forex, up to 1:500 to trade gold and up to 1:200 for other commodities, up to 1:200 to trade indices, and up to 1:5 to trade stocks, cryptos, and ETFs.

The following table consists of XTB minimum spread and maximum leverage on each forex pair and Commodities:

Fees & Commissions

Trading Fees

Spreads

XTB is very transparent about its fee structure to its clients. Trading has a basic pricing structure on this platform. The spread on the Standard account is from 0.5 pips, while the spread on the Pro account is from 0.1 pips. The spreads on the standard account are slightly wider, while the spreads on the pro account are tight.

Commission

The broker does not charge commission for executing trades on forex, commodities, indices, and cryptos on the standard account. Only stock CFDs and ETF trades come with commissions. On the other hand, there is a commission for every trade on all instruments on the pro account.

Rollover Rate/Swap Fees

When you retain a position till the following day, a sum is added to or withdrawn from your account, this is known as a swap charge. Depending on the tool and position you unlocked, the charge can be positive or negative.

You can evaluate the swap rate on the broker’s online webpage by accessing the account information/instrument specification available on the platform’s homepage.

Non-Trading Fees

This broker has no deposit, withdrawal, or account closure fees. However, it charges its clients in other ways besides spreads. The following are some of the non-trading fees.

Currency Conversion Fee

All account holders are subjected to a currency conversion fee if they trade assets with a currency other than the base currency of their account. This conversion fee is up to 0.5% of the actual net outcome (gain or loss) of the client’s trade.

Inactivity Fee

XTB charges an inactivity fee if you do not trade on your account for more than 12 months. Clients are provided with real-time market trends regardless of their activity status. After 12 months of inactivity, XTB will start charging its clients 10 € monthly (or equivalent in GBP, USD). As soon as clients start trading again, the inactivity fee automatically stops and they are not charged again until at least 12 months after their last trade.

Stop Order

When equities reach a specified price, clients can utilise stop orders to buy or sell. Buy Stop orders are executed at ASK price (BID + spread) and closed at BID price, while Sell stop orders are executed at the BID price and the positions are closed at the ASK price (BID + spread). The Stop Order turns into a Market Order and executes at the best price when the stock hits the client’s predetermined price. Clients use stop orders on the XTB platform to drastically reduce possible losses if the stock goes in the opposite direction.

Trading Platforms

XTB offers two trading platforms, and they include:

1. Desktop Trading Platform
2. Mobile Trading Platform

Desktop Trading Platform (XStation 5)

A desktop trading platform is a key component of XTB’s multi-asset offerings. It offers xStation 5 as its desktop trading platform.

The platform gives access to more advanced tools for all kinds of traders. It can be accessed via Google Chrome, Firefox, Safari, and Opera.

The significant platform’s characteristics are user-friendly, superior execution speed, professional analytical tools, and a simplified layout designed to deliver results with charts and incorporated news updates. The broker’s feature-rich xStation 5 platform, has a minimalist look and effective customization tools.

Customised Charts

Beyond its responsive modern appearance, xStation 5 is distinguished by several special features. There are 30 sketching tools and 39 technical indicators available on the desktop platform for clients to access. Charts on this platform have a countdown timer that displays the amount of time left in each candlestick. Additionally, economic news releases are displayed along the chart’s bottom axis, giving traders useful information during significant economic events.

Trading Tools

Trading tools on xStation 5 offer exceptional performance across desktop, mobile, tablet, and even iOS and Android smartwatches. Features of the trading tools include a flexible stock screener, colour-coded heat mapping for identifying top movers, and sentiment data that displays the proportion of XTB clients who are long or short for a specific trade symbol.

Notifications and Alerts

Users can set up alerts and notifications. You may set up email, SMS, and push notifications for key occurrences like margin calls, deposits and withdrawals, closed/open positions, and other features.

How to Open an Account & Place a Trade on XTB Desktop Trading Platform?

The signup process for an account on this platform is a hassle-free process.

• The first step requires you to go to the XTB’s website and choose the option between ‘create a real account’ or ‘try a demo account’ on the upper right side of the page.

• Click on the ‘try the demo account’ option to open a demo account. Enter your email and select your region.

• After agreeing to the terms, a new dialogue box will open. Enter your name, and phone number, and set a strong password for your account.

• Click on the ‘submit’ option. Your account is created.

• Now to start trading with your virtual funds, click on the “go to XStation button.” This will open the platform for you to start your virtual trades.

The account process to create a live account is the same as the steps explained above.

Mobile Trading Platform

Mobile versions of the xStation 5 are available on iOS and Android devices. An Apple Watch is a further option.

This platform provides all languages like those offered on the desktop platform. XTB’s mobile trading platform is intuitive and well-designed. Every significant feature is readily available on the app.

Features of the Mobile app

• Streaming news: The mobile app offers users free access to market news. It allows them to analyse the market trends.
• Predefined watchlist: The predefined watchlist supervisors make it easy to filter across markets, including stocks, currency, indexes, and freshly added symbols
• Economic calendar and alerts: Just like the desktop platform, the mobile app also provides economic calendars and alert notifications to users.
• Search function: The function allows users just to type the instrument’s name in the search bar. A single search provides all the information about the instrument to users instantly.
• Educational content: The mobile app is not restricted to trading functions. It also provides educational content to the clients. There is webinar content with video lessons available on the app.
• Charting: The app’s charting tool includes 13 indicators offered to clients. With xStation 5 mobile charts, you can simply add indicators to your charts while zooming in on different periods and have your trend lines and drawings automatically saved.

How to open an account and trade on XTB Mobile Platform?

You can follow the listed steps to start your trading journey on the XTB mobile app.

• Click the “Install” button to download and install the Trading 212 App on your smartphone from Google Play or the Apple Store.

• Open the app and select your region or residing country.
• Click on ‘create your account.’ You can choose between a demo account and a real account.
• After selecting the account type, a form will appear. Enter your name, phone number, date of birth, gender, and nationality.

•  After this step, you will be required to create a password.
• After your account has been created. Add your preferred instruments to your portfolio and start trading.

• This broker does not require a minimum deposit. So, deposit your preferred amount and start trading right away.

Account Types

The broker has four account types available to clients. However, the Islamic account is not available to some clients.

Demo Account

XTB also provides a demo account service to its clients. A demo account allows account holders to practice their trading skills before entering the volatile market. Clients use the virtual funds to carry out trades on the trading platform. This gives clients the confidence to perform without the fear of losing money. All the trading instruments the broker offers are available on the demo account.

Standard Account

Standard account on the platform allows account holders to trade all CFDs markets. Clients get access to 2,100+ trading instruments including forex, commodities, indices, cryptos, stocks CFDs, and ETF CFDs. The account setup is free. Account holders have access to xStation trading platform on the desktop, mobile, and tablet.

The maximum leverage offered to these account holders is up to 1:500 with spreads from 0.5 pips. The segregated account’s funds service is also provided to clients for their assets’ security.

There is no commission required to standard account holders for trading stocks, ETFs, cryptocurrencies, forex, indices, and commodities. Clients also have access to swap services.

In addition, account management is available for these account holders, for free.

Swap Free Account

This swap-free account does not require account holders to pay swap fees. Traders can access all markets and have access to 2,100+ instruments. Forex, commodities, stocks, indices, and ETFs are available for trading with zero commissions.

However, swap-free account users can not trade cryptocurrencies. The minimum order for this account is 0.01 with a minimum spread from 0.7 pips. The maximum leverage offered by the platform to these clients is up to 1:500. Clients can adjust the leverage by contacting the support team.

Traders have access to automated trading with free account setup and management services.

Islamic Account

This company offers Islamic accounts under XTB International for clients only from certain countries such as UAE, Saudi Arabia, Kuwait, Oman, Qatar, Jordan, Bahrain, Lebanon, Egypt, Algeria, Morocco, Tunisia, and Malaysia. UK/EU residents registered under XTB Ltd.

To register for an Islamic account, you need to go to www.xtb.com/int and ‘Choose an account type’ on the form and choose SWAP FREE.

Account Base Currency

There are multiple options for base currencies and criteria at XTB. Your region and the subsidiary you opened your account with will affect everything. You cannot, however, modify your base currency after your account has been set up.

The broker allows clients to create many accounts with different base currencies, including the USD, EUR, GBP, HUF, and PLN. When opening an account, traders can choose any of the above currencies as a base currency. However, the broker does not allow you to change the currency in which the account has been held for trading. Meanwhile, XTB offers up to 4 different trading accounts to a holder with different base currencies.

Payment Methods

Deposit Methods

Depositing funds into your account is easy and quick on this broker. From the following methods, you can choose to fund your account.

Bank Transfer

• Accepted currency: USD
• Fees: Free

Credit Cards (Mastercard, Visa, and Maestro).

• Accepted currency: USD
• Fees: Free

e-Wallets (Skrill, Paysafe, Safetypay, and Neteller)

• Accepted currency: USD
• Fees: Paysafe (Skrill) – 2% of the deposited amount; SafetyPay – 1.5%; and Neteller – 1%

However, the availability of the payment method may differ depending on the registered region of the client.

There is no minimum deposit required by XTB to start trading.

Most of the deposit methods on XTB are immediate, while bank transfer takes days to get processed. It might differ based on your residing country. The table below shows the time taken by each deposit made by a different payment method.

Withdrawal Methods

The broker’s deposit methods are comparable to the withdrawal options. The standard processing time for a withdrawal request is a business day. However, it might differ based on the type of account and location of the bank.

There is no cost for withdrawals for clients who hold accounts with XTB Limited (UK) as long as they exceed £60, 80 €, or $100. Withdrawals made by users with XTB Limited (CY) accounts are free as long as they exceed 100 €. There is no cost for withdrawals for clients of XTB International Limited as long as they are greater than $50.

How to withdraw funds on XTB?

To request a withdrawal, click on the “Deposit-Withdrawal” button on the xStation platform. Then add your bank account and a photo of your bank statement to allow the broker to verify your bank account. Press on the send button and your withdrawal request will be processed. The broker verifies your bank account only for the first withdrawal and does not ask on subsequent withdrawals.

Education

This broker has an excellent education centre. It offers a variety of platform tutorial videos, educational video content, weekly webinars, several eBooks, and articles. However, the whole content is not organised in one place, it is dispersed across its platform and YouTube channel.

Training Academy

The “Learn to Trade” part of the XTB website features numerous resources, all of which may be filtered by subject or skill level. More than 200 lessons, platform tutorials, financial market education, and premium content for real account holders are all available in XTB’s well-organised Trading Academy. There are at least ten classes that cover the basics of forex and CFDs, and there are tests in each of the categories. Numerous articles on general topics, such as “What are macroeconomic indicators?” are also available.

Customer Support

XTB provides amazing, round-the-clock client service. Clients can use the live chat feature and get a response within 4 minutes! The support team offers guidance to clients in 12 languages including Turkish, Italian, Arabic, German, Portuguese, French, and others. Customers can contact the team to get guidance on the phone or can send an email to the team.

The support staff offers prompt, efficient service. With thorough responses, the team makes sure to stay in contact until the client is satisfied. The email support is only available 24/5, however, clients can reach the support team 24/7 through Live Chat.

Reviews

What Reddit Users Say About XTB

Users on Reddit have posted positive reviews about the broker. Everyone seems to be satisfied with the broker. In response to someone’s question, one user replied by saying that XTB is a good brokerage firm. The user further justified that they are not scammers as the platform is listed on Warsaw Stock Exchange.

Another user shared his experience with the XTB, that he had a great time and that the broker worked well for him.

What Quora Users Say About XTB

Quora users appeared to have conflicting views on the firm. Some users preferred it over other platforms meanwhile some seemed to not recommend it. A user had written a neutral opinion about the broker being best. Fernando called XTB a better choice for forex trading.

Madhav Joshi called the minimum deposit fee high while offering minimal features. He seemed not to recommend the platform because it only offers one standard account.

Trustpilot Users’ Reviews About XTB

People on TrustPilot have reviewed the broker as a decent platform. The users have talked about the service they liked. But, Trustpilot users have added the drawbacks of the firm as well, hoping that they will be resolved soon. As the user discussed that the services of the platform are only restricted to Europe. He is hoping for the broker to fix the Eurocentric approach.

XTB was rated 3.9/5 on Trustpilot.

ForexPeaceArmy Users’ Reviews About XTB

The broker received average reviews from ForexPeaceArmy users. Its services appear to be unsatisfactory to the traders on this website. It was deemed below average by one client. He mentioned the high spreads in prosperous times. The customer support seemed good to him, however, the chat agents did not appeal to him. XTB has a rating of 3.0/5 on ForexPeaceArmy.

Is XTB Safe?

YES! It is an authorised platform that is regulated by multiple regulatory authorities. They include the UK’s Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), the Polish Financial Supervision Authority (KNF), the National Securities Market Commission (CNMV) of Spain, the Dubai Financial Services Authority (DFSA), and the International Financial Services Commission of Belize (IFSC).

XTB offers to protect the client’s money by putting it in segregated accounts. The company ensures this protection by following the rules of FSCS. Financial Services Compensation Scheme (FSCS) is a compensation fund scheme followed by licensed financial companies when they go bankrupt. In such a situation where the FCA-regulated broker is unable to pay for its services to clients, FSCS comes forward to provide protection to clients who may have suffered financial loss. In the unusual event that XTB became insolvent, clients would fall under the “investments” claim category, meaning that any money deposited with the brokerage firm would be completely safeguarded up to £85,000 per person.

Moreover, the platform has employed biometrics, and voice/fingerprint verification, to ensure account security. In addition to that, account holders are required to enter a password that consists of both upper- and lowercase letters, characters, and numbers to protect the client’s personal information.

Other Products and Services

XTB Partnership Affiliate Program

The company offers two types of partnerships to its clients: Affiliates and Introducing Brokers.

Affiliates: In the affiliate program, clients are required to advertise XTB-approved marketing (banner adverts or reviews) on their websites, and the platform pays them per every qualified account which is converted from the traffic users send to XTB (Cost Per Account model).

Introducing Brokers (IB): Under this program, customers refer to XTB leads/clients, and the broker pays them % of the volume generated on any converted accounts. (% of Spread)

The company only offers affiliate partnerships to clients in Europe and the United Kingdom.

Bottom Line

The broker is trustworthy as it is authorised and regulated by global financial authorities, including Financial Conduct Authority (FCA). The company offers a wide range of tradable instruments and remarkable customer service. The trading fee charged by the platform is low. Clients can choose a swap-free account. Furthermore, there is an inactivity fee. The trading platform is innovative, user-friendly, and accessible from all devices. The customised charts allow traders to set them according to their preferences.

The account opening process is straightforward and takes a few minutes to complete. However, XTB has some shortcomings. While several brokers offer real stock and ETF trading, the product selection on XTB is primarily restricted to CFDs.

The educational centre of the firm provides video content via its YouTube account. The website has detailed articles that enhance the clients’ knowledge about trading and the platform’s offered services. Apart from this, the broker also offers an affiliate program to its clients.